Firm Administrator and Case Manager for Don Turner Legal Team
“I cannot say enough about the difference Alvaro has made in our firm. We benefit from his guidance and assistance in marketing, staffing, and practice improvement. He has been able to translate Don’s vision for serving our clients and expanding the firm into clearly defined roles, procedures, and strategic initiatives.
Alvaro helped me redefine staff roles to ensure that support staff had clearly defined responsibilities in every aspect of case work from our first contact with a potential client all the way through closing a case. This procedure touches and improves almost every aspect of our practice and makes it so much easier for anyone and everyone who needs to know about a case to have information at their fingertips for unexpected calls from clients, court preparation, calls to prosecuting attorneys, etc.
Alvaro has also been invaluable in recruiting and training staff. He knows the combination of skills, expertise, and personality in new hires that will move us toward our goals. He is unwavering stand for me to demand more of myself and staff in achieving the firm’s goals. He guides me in working with each individual appropriate to their personality, level of experience, and unique skills to enhance their performance.”